Uptown Grill Food Truck
About
Uptown Grill Food Truck is a Concord, North Carolina eatery serving American cuisine, including Philly cheesesteaks and veggie fries. It is rated 4/5 from 27 reviews. The service and food consistency receive mixed feedback from customers.
Menu Highlights
Price Range
Moderate ($$)
Contact & Location
Address
844 Kathryn Dr SE, Concord, NC 28025, Concord, North Carolina
Hours
Closed today
Phone
(980) 202-9274Reviews
Jai
The food was amazing 20 out of 10 , the young lady was super sweet. Personable and professional… This is my new spot🥳😍🥰 Veggie Fries 🍟 go absolutely crazy… Coming back tomorrow for lunch…
Brittany Akeh Osu
One of the best Philly Cheese steaks I’ve had. The food was amazing and the owners were so friendly. Atmosphere was great. 12/10. Would definitely recommend.❤️
Candra Cummings
My recent visit to this establishment was deeply disappointing. We were initially told our order would be ready in 15 minutes, but it took over 40 minutes to receive our food. At no point were we given an update or explanation for the delay, which reflects a lack of transparency and respect for customers’ time. When we expressed our frustration and requested a refund due to the excessive wait and poor service, our request was denied without consideration. The food, once received, was underwhelming and did not justify the delay. Most concerning, however, was the owner’s response to feedback. When I attempted to calmly voice my concerns, he abruptly closed the service window — and in doing so, caught my finger in it. This action was not only unprofessional, but potentially harmful. Customer service should be rooted in respect, accountability, and a willingness to listen. Unfortunately, this experience fell far short of that standard. I hope this feedback encourages the business to reflect on and improve its customer interactions moving forward.
Monique Berry-Williams
They came to Atrium, everyone was excited to try the food truck. We were very disappointed after ordering. The wings were good but the fries were extremely greasy and they advertised waffle fries but we received steak fries. I went back to try the mixed vegetables. They were cold, had no taste and taste like dirt from the grill. I could only eat the wings. Many coworkers were not pleased and had to make many trips back. Honestly the worst food truck experience.
Response from owner
Hi Monique! You are posting under the wrong food truck page. We don't even sell the items you have on that picture. We are the Uptown Grill truck as seen on our pictures with the big bright restaurant sign on top our truck. You likely ate at Uptown Grill & Beats. They are a newer business that stole our name and people are getting confused. We would be happy to serve you a proper meal. Our instagram page is @uptwngrill. Check us out! And if possible, would you be so kind and take this bad review off our page and post under the correct business? Thanks and have an amazing day!
Sky Johnson
I had very high hopes for this place but I was so disappointed with the food. I stopped to get a quick bite before hitting the road to SC. I opted for chicken tenders and fries (easy to eat while driving)! I paid $13 for this plate with 2 tenders and very oily fries. I took a bite of the fries even though they didn’t look appetizing because 1 I haven’t eaten all day & 2 I paid $13 lol and oil just dripped from it. to add to it the guy that took my debit card was very nice , he was taking a phone call and sitting in a chair outside of the food truck, it seemed like a inconvenience that he had to ring the sale up. The prices are outrages for the amount of food you get.
Response from owner
Hi Sky! You are posting under the wrong food truck page. We don’t even sell the items you have on that picture. We are the Uptown Grill truck as seen on our pictures with the big bright restaurant sign on top our truck. You likely ate at Uptown Grill & Beats. They are a newer business that stole our name and people are getting confused. We would be happy to serve you a proper meal. Our instagram page is @uptwngrill. Check us out! And if possible, would you be so kind and take this bad review off our page and post under the correct business? Thanks and have an amazing day!
